Account removal

The quickest way, and the one that needs nobody's help:

1. 1 Open FirstMate and go to Profile.
2. 2 Tap the settings cog, then Account.
3. 3 Tap Delete account, and confirm.

Write to privacy@firstmate.app from the address you signed up with, and ask us to close your account. We will do it and tell you when it is done. We will respond within one month, and in practice sooner. We will not charge you, and we will not make it difficult.

• Your profile: your name, your picture and your location.
• Every trip you recorded, including its full route.
• Your photographs, on trips and on reviews.
• Your comments, your likes and your reviews.
• Your saved places and your route plans.
• Everyone you gongoozle and everyone who gongoozles you, in both directions.
• Any boat you own, together with its GPS history.
• The login itself.

One deliberate exception: a trip somebody else has claimed onto their own logbook stays in their record when you delete a boat, because it is their trip too. It keeps the boat's name and stops linking anywhere.

Deleted data may also persist in backups for a short period before being overwritten in the ordinary course.

You do not have to close the account to remove a single trip: open the trip in the app and delete it there, and its route, its pictures and the comments on it go with it. Nor to get a copy of your data out. Write to the same address and ask. The Privacy Policy sets out every right you have and what we hold in the first place.

FirstMate is a trading name of SpectraKey Ltd, registered in England and Wales under company number 07208132, and with the Information Commissioner's Office under registration number ZC147179.